Shipping Policy

Last updated: June 30, 2025

We strive to deliver your orders promptly and safely.

Shipping Methods & Delivery Times

• We offer shipping via SPX Express, Flash Express, DHL, Thailand Post, Kerry Express, Best Express.
• Standard shipping for in-stock items usually takes 1-5 business days
• Standard shipping for pre-order items usually take 10-45 business days.
• Expedited shipping options are available at checkout.

Shipping Costs

• Shipping costs are calculated based on weight, dimensions, and destination.
• Free shipping may be available for orders over 50 THB.

Order Processing Time

• Orders are processed within 5 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

International Shipping

• We ship internationally to a number of countries, including but not limited to Indonesia, Malaysia, and Vietnam.
• Additional customs fees, duties, and taxes may apply and are the responsibility of the recipient.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at yayaluluth@gmail.com so we can assist you.